LeadVixo Terms of Use

These Terms of Use (the "Terms"), together with the LeadVixo Privacy Policy, Cookies Policy, and any relevant purchase orders, form a single binding legal agreement (the "Agreement") between LeadVixo ("we", "us", "LeadVixo") and users ("you", "user", "Client") of https://leadvixo.com and any related browser extensions (the "Website", "Platform", and "Extension" respectively, as context requires). If you access or use the Website, Extension, or Platform on behalf of a company or other legal entity, "you" and "Client" refer to both you as an individual and that entity. You represent and warrant that: (a) you are an authorised representative of that entity with authority to bind it to this Agreement; and (b) you agree to this Agreement on the entity's behalf. Please read these Terms carefully before using the Website or Platform. If you do not agree with any provision hereof, you must not use the Website, Platform, or Extension and should leave immediately. You will be deemed to have accepted this Agreement if you: (a) access or use the Website through any browser or device; (b) create an account on the Website; (c) sign or place a relevant order for Services; or (d) use the Platform or Extension. We may amend these Terms from time to time. Any changes take effect ten (10) days after being posted on the Website. Your continued use of the Website or Platform after that date constitutes your acceptance of the amended Terms. IMPORTANT NOTICE: LEADVIXO IS AN INDEPENDENT PRODUCT AND IS NOT A PRODUCT OF LINKEDIN OR ANY OTHER SOCIAL MEDIA PLATFORM. LEADVIXO IS NOT ENDORSED BY, AFFILIATED WITH, OR SPONSORED BY LINKEDIN CORPORATION OR ANY OTHER SOCIAL MEDIA OPERATOR.

1. WEBSITE, PLATFORM AND CONDITIONS OF USE

1.1 Definitions. For the purposes of this Agreement:

• A "user" is any person who accesses the Website for primarily informational purposes, whether on their own behalf or representing an entity.
• A "Client" is a person or entity who has entered into this Agreement, placed an Order (if applicable), and been granted subscription-based access to the Platform and Extension.

1.2 Permitted Use.

• Users may use the Website to: browse content for informational purposes; apply to create an account; contact us; read legal documents; and request a demo.
• Clients may use the Platform to: access Platform features; manage their account; use B2B lead generation and data enrichment tools; and perform other actions permitted under this Agreement.
• Clients may use the Extension to: log in to the Platform; access certain Platform features; and perform other actions permitted under this Agreement.

1.3 Eligibility. You must be at least 18 years of age, or the age of majority in your jurisdiction (whichever is greater), and have full legal capacity to enter into this Agreement. By using the Website, Platform, or Extension, you confirm that you meet these requirements. 1.4 Prohibited Uses. The Client is specifically prohibited from using the Platform, Extension, Business Data, or any portion of LeadVixo's Services:

• To facilitate or encourage any illegal, fraudulent, abusive, or harmful activity;
• In connection with credit granting, credit monitoring, account review, debt collection, insurance underwriting, or employment decisions, or for any other purpose covered by the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) or equivalent legislation;
• For any purpose prohibited by applicable data protection laws, including the GDPR;
• For any purpose other than business-to-business (B2B) commercial activity;
• In violation of any applicable law or regulation.

1.5 Service Modifications. LeadVixo reserves the right to modify, suspend, or discontinue the Website, Platform, or Extension (or any part thereof) at any time, with or without notice. LeadVixo shall not be liable to the Client or any third party for any such modification, suspension, or discontinuance. If the Platform is permanently discontinued, LeadVixo will refund any remaining prepaid licence fees on a pro-rata basis. 1.6 General Restrictions. When using the Website, Platform, or Extension, you must not:

• Use any software, mechanism, or script to interact with or access the Website, Platform, or Extension other than through the interfaces provided;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Website, Platform, or Extension;
• Use any automated tools (robots, spiders, scrapers, crawlers) to extract or collect data from the Website or Platform;
• Disable, overburden, damage, or impair the Website, Platform, or Extension;
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website, Platform, or information materials without prior written consent from LeadVixo;
• Distribute malicious software or attempt any unauthorised access to our systems;
• Use the Website, Platform, or Extension for any illegal, harassing, unethical, or disruptive purpose.

2. INTELLECTUAL PROPERTY

2.1 Ownership. The Website, Platform, Extension, and all content thereon — including information materials, text, graphics, images, logos, software, and their "look and feel" — are protected by copyright, trademark, and other intellectual property laws. LeadVixo and its licensors own all right, title, and interest in and to the Website, Platform, and Extension, including all intellectual property rights therein. 2.2 Website Licence. Subject to these Terms, LeadVixo grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable, limited licence to access and use the Website during the term of the Agreement solely for the purposes permitted herein. This licence may be revoked by LeadVixo at any time without prior notice. 2.3 Platform and Extension Licence. Subject to the Client's timely payment of the applicable Licence Fee, LeadVixo grants the Client a personal, non-exclusive, non-transferable, non-sublicensable, limited licence to access and use the Platform and Extension during the Subscription Term solely for the Client's internal business purposes, as permitted by this Agreement. Any use beyond the scope of this licence is strictly prohibited. 2.4 Business Data Licence. LeadVixo grants the Client a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use Business Data provided through the Platform during the Subscription Term, solely for the Client's internal business purposes. This right is automatically revoked upon expiry or termination of the Subscription Term, or if LeadVixo suspects a breach of this Agreement. 2.5 Restrictions. All rights not expressly granted herein are reserved. No implied licences are granted under this Agreement. The Client may not transfer, republish, or commercially exploit any information materials or Business Data without LeadVixo's prior written consent.

3. FINANCIAL TERMS AND SUBSCRIPTION

3.1 Subscription Model. Access to the Platform and Extension is subscription-based. The Client must pay the applicable Licence Fee in advance to access the Platform's features during the Subscription Term. Additional services may be purchased on top of the subscription and are payable in advance per the applicable invoice. 3.2 Subscription Term. The Subscription Term is generally one (1) calendar month, unless otherwise specified in the relevant Order. It automatically renews for successive terms of equal duration unless either party provides written notice of non-renewal at least five (5) days before the end of the current term. LeadVixo has no obligation to remind the Client of an upcoming renewal. 3.3 Licence Fee. The Licence Fee:

• Is based on the number of seats and the scope of Platform features selected by the Client;
• May be paid by invoice or charged automatically from the Client's designated payment method on a recurring basis;
• Is exclusive of all applicable taxes, duties, levies, or similar charges. The Client is responsible for all such amounts and must inform LeadVixo of any applicable tax obligations in their jurisdiction;
• Is net of any bank or payment processing fees, which are solely borne by the Client.

3.4 Recurring Payments. By providing payment details, the Client authorises LeadVixo to charge the designated account automatically at the start of each Subscription Term. To cancel recurring payments, the Client must notify LeadVixo in writing before the renewal date. Recurring Payments will continue until the Subscription Term expires or is lawfully terminated. 3.5 No Refunds. All fees are non-refundable except as expressly stated in a relevant Order or as required by applicable law. No refunds will be issued for:

• Early cancellation of the Subscription Term;
• Downgrade of seats or features;
• Inability to use the Platform due to the Client's own actions or third-party platform restrictions (including account bans or suspensions).

3.6 Chargebacks. Given LeadVixo's clear no-refund policy, chargebacks are not permitted. In the event of an actual or threatened chargeback, LeadVixo reserves the right to share relevant transaction data with applicable financial institutions and credit bureaus to dispute the chargeback. 3.7 Late Payments. Overdue fees will accrue interest at a monthly rate of 2% or the maximum rate permitted by law, whichever is lower. The Client shall reimburse LeadVixo for all reasonable costs of collection, including legal fees. Persistent non-payment may result in suspension of access to the Platform without prior notice. 3.8 Price Changes. LeadVixo may update its pricing from time to time. Price changes will be communicated in advance and take effect at the start of the next Subscription Term. Continued use of the Platform after a price change constitutes acceptance of the new pricing.

4. ACCOUNT

4.1 Registration. To become a Client, a user must apply for an account. LeadVixo reserves the right to decline any application at its sole discretion and without providing a reason. Submitting an application does not guarantee registration or access to the Platform. 4.2 Account Obligations. When registering and using an account, you agree to:

• Provide accurate, complete, and up-to-date information;
• Use a unique corporate email address;
• Maintain the security of your password and access credentials;
• Not share your credentials with any third party;
• Notify LeadVixo promptly of any suspected unauthorised use of your account.

4.3 Account Responsibility. All actions performed through your account are deemed to be performed by you. LeadVixo is not responsible for any unauthorised access to your account resulting from your failure to maintain the security of your credentials.

5. CLIENT DATA AND CONTENT

5.1 Client Data. In using the Platform, the Client may upload information about third-party individuals ("Client Data") and use the Platform to enrich or supplement that data ("Supplementary Data"). The Client remains the data controller in respect of all such data. The Platform is a technical tool only. 5.2 Ownership. As between LeadVixo and the Client, all right, title, and interest in and to the Client Data, Supplementary Data, and other Client content (collectively, "Property") belong to the Client. The Client grants LeadVixo a limited, non-exclusive, royalty-free, worldwide licence to use the Property solely to provide the Services. 5.3 Client Warranties. By uploading or using any Property on the Platform, the Client warrants that the Property:

• Is accurate and does not violate this Agreement or any third-party platform's terms;
• Does not infringe any third party's intellectual property, privacy, or other rights;
• Complies with all applicable laws and regulations, including data protection laws;
• Will not cause harm, injury, or damage to any person or entity.

5.4 Pre-Use Compliance. Before using the Platform, the Client must ensure it has a lawful basis to process any personal data it uploads, including obtaining necessary consents, posting a compliant privacy notice, and meeting all notification requirements under applicable law. 5.5 LeadVixo's Rights. LeadVixo reserves the right to remove or reject any Property that: violates applicable law or this Agreement; infringes third-party rights; or negatively affects LeadVixo's reputation or relationships. LeadVixo is not responsible for reviewing, moderating, or verifying the accuracy of any Property.

6. DATA PRIVACY

6.1 Privacy Policy. All personal data submitted in connection with use of the Services is governed by the LeadVixo Privacy Policy, incorporated herein by reference. 6.2 Shared Data. In exchange for access to the Services, the Client grants LeadVixo access to certain information about the Client's professional network connections ("Shared Data"), including name, business email, phone number, job title, company name, and social media account details. The Client warrants that it has the right to share this data and, where applicable, has obtained its employer's authorisation to do so. 6.3 Security. LeadVixo implements and maintains appropriate technical and organisational measures to protect personal data against accidental, unauthorised, or unlawful access, loss, or destruction. The Client is responsible for securing its own account credentials, configuring privacy settings, and ensuring the secure transmission of Client Data to and from the Platform. 6.4 Security Incidents. If LeadVixo becomes aware of a security incident resulting in unauthorised access to, or disclosure of, Client Data, it will notify the Client without undue delay and take commercially reasonable steps to address the incident in accordance with applicable privacy laws. The Client must promptly notify LeadVixo of any suspected misuse of its account or credentials. 6.5 Client's Compliance Obligations. The Client is solely responsible for ensuring its use of Business Data and the Platform complies with all applicable data protection, privacy, and marketing laws, including:

• The EU General Data Protection Regulation (GDPR) and applicable national implementations;
• The California Consumer Privacy Act (CCPA) and its regulations;
• Brazil's General Data Protection Law (LGPD);
• The CAN-SPAM Act 2003 and Canada's Anti-Spam Legislation (CASL);
• All other applicable privacy and data protection laws in relevant jurisdictions.

Breach of this section may result in immediate suspension of the Client's access to the Platform, in addition to any other remedies available to LeadVixo under law.

7. CONFIDENTIALITY

7.1 Definition. "Confidential Information" means any information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given its nature and the circumstances of its disclosure. LeadVixo's Confidential Information includes the terms of this Agreement and all technical and performance information relating to the Platform and Extension. 7.2 Obligations. Each party agrees to: (a) hold the other party's Confidential Information in strict confidence; (b) not disclose it to any third party except as permitted herein; and (c) use it only to fulfil its obligations or exercise its rights under this Agreement. 7.3 Permitted Disclosures. Confidential Information may be shared with employees, contractors, or representatives who have a legitimate need to know and are bound by confidentiality obligations no less protective than those set out herein. Disclosure may also be made where required by law, court order, or regulatory authority, provided the disclosing party gives advance notice where permitted. 7.4 Exceptions. Confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no fault of the receiving party; (b) was lawfully known to the receiving party before disclosure; (c) is lawfully received from a third party without restriction; or (d) is independently developed without use of the Confidential Information. 7.5 Duration. These confidentiality obligations remain in effect during the term of the Agreement and for two (2) years following its expiry or termination.

8. WARRANTIES, DISCLAIMERS AND LIMITATION OF LIABILITY

8.1 "As Is" Basis. The Website, Platform, and Extension are provided on an "as is" and "as available" basis. LeadVixo makes no representation or warranty that access will be uninterrupted, error-free, or available on all devices. LeadVixo will use reasonable efforts to ensure proper functioning. 8.2 Third-Party Links. The Website, Platform, and Extension may contain links to third-party websites. LeadVixo is not responsible for the content, availability, or practices of any third-party website and does not endorse them. Your use of third-party resources is at your own risk. 8.3 Limitation of Liability. To the fullest extent permitted by applicable law, LeadVixo and its affiliates, employees, contractors, agents, and representatives shall not be liable for any indirect, special, incidental, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of or inability to use the Website, Platform, or Extension, even if advised of the possibility of such damages. Without limiting the above, LeadVixo shall not be liable for:

• Equipment, software, or internet failures;
• Failed, incomplete, or delayed transmissions;
• Any events outside LeadVixo's reasonable control;
• Any blocking, suspension, or restriction of the Client's accounts on third-party platforms;
• Failure to achieve any expected commercial result through use of the Platform.

8.4 Indemnification. You agree to indemnify, defend, and hold harmless LeadVixo and its affiliates against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: your use of the Website, Platform, or Extension; your violation of this Agreement; or your infringement of any third-party rights. 8.5 No LeadVixo Liability for Client Compliance Failures. LeadVixo shall have no liability in connection with: the Client's failure to provide required notices or obtain required consents; the Client's collection or use of data; or any data security issue arising from the Client's own actions or instructions.

9. TERM, TERMINATION AND GOVERNING LAW

9.1 Term. This Agreement remains in effect for as long as the Client uses the Platform, Extension, or Website, and in any case no less than until the end of the current Subscription Term. 9.2 Termination by LeadVixo. LeadVixo may immediately suspend or terminate the Client's access to the Platform and Extension, and delete the Client's account, if: (a) the Client breaches any material provision of this Agreement; (b) LeadVixo reasonably believes the Client is competing with or disparaging LeadVixo; or (c) LeadVixo has reasonable grounds to believe continued engagement poses a reputational risk. Upon termination, all Client Property and data on the Platform may be permanently deleted. No refunds will be issued in the event of termination for cause. 9.3 Survival. Sections 2, 3, 5, 6, 7, 8, and 9 shall survive the expiry or termination of this Agreement. 9.4 Severability. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable. 9.5 Governing Law and Jurisdiction. This Agreement is governed by the laws of the Republic of Cyprus, excluding its conflict of laws rules. The parties irrevocably submit to the exclusive jurisdiction of the courts of Nicosia, Cyprus for any disputes arising under or in connection with this Agreement.

10. MISCELLANEOUS

10.1 Entire Agreement. This Agreement, together with the Privacy Policy, Cookies Policy, and any applicable Orders, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior agreements and understandings. 10.2 No Waiver. Failure by either party to enforce any provision of this Agreement shall not constitute a waiver of that party's right to enforce it subsequently. 10.3 No Partnership. Nothing in this Agreement creates any partnership, joint venture, agency, franchise, or employment relationship between the parties. Neither party may bind the other or act as the other's representative. 10.4 Amendments. LeadVixo may update these Terms at any time by posting the revised version on the Website. Continued use of the Website, Platform, or Extension following the effective date of any amendment constitutes acceptance of the updated Terms. 10.5 Communications. All communications between the parties shall be in English. Notices shall be deemed received within one (1) business day of being sent. 10.6 Electronic Agreement. This Agreement is an electronic document and has full legal effect as if executed with a handwritten signature. 10.7 Press and Branding. The Client agrees to consider in good faith participation in press releases regarding its use of the Platform. In any event, the Client grants LeadVixo a right to use the Client's name and logo in customer lists and promotional materials, which the Client may revoke in writing at any time. 10.8 California Residents. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. To obtain a PDF copy of these Terms or any other legal documents, contact us at support@leadvixo.com.

11. EMAIL AND MESSAGING USE POLICY

The following practices are strictly prohibited when using LeadVixo's Services and constitute a violation of this Agreement:

• Sending emails from group or role-based addresses (e.g. hello@, info@, marketing@);
• Sending commercial emails without a compliant opt-out mechanism or in violation of applicable anti-spam laws;
• Using a fictitious identity, pseudonym, or alias to send emails;
• Sending emails that generate an unacceptable level of bounces, spam complaints, or abuse reports;
• Transmitting messages that contain or link to viruses, malware, trojans, or any harmful software;
• Using the Platform to send unsolicited bulk emails, spam, or harassing messages of any kind.

LeadVixo reserves the right to determine compliance with this policy at its sole discretion. If you become aware of any violation of this policy, please notify us at support@leadvixo.com.

12. CONTACT US

For any questions, concerns, or notices relating to these Terms, please contact us at support@leadvixo.com. We aim to respond to all enquiries within 5 business days.